I’m Mackenzie, a digital marketer, graphic designer, and content creator based in Ohio.

Born in Atlanta, I bounced around the East Coast and Midwest before landing in Columbus. My creative experience includes graphic design, copywriting, and content creation for all kinds of digital marketing.

I’m currently helping Victoria’s Secret & Co acquire and nurture customers through strategic, engaging print marketing.

When I’m not pushing pixels, you can find me on the couch unironically watching all the Twilight movies, eating homemade ramen, or playing with my dog, Link.


Programs

Illustrator / Photoshop
InDesign
Premiere / After Effects
Adobe XD / Figma / Sketch
Mailchimp / Klaviyo
Mac / Windows OS
Microsoft Office
Google Suite & Analytics
HTML & CSS

Education

Bachelor of Arts
Miami University (OH)

Delta Sigma Theta Sorority, Incorporated
Member, 2016 - Present

National Pan-Hellenic Council
President, 2016 - 2017
Member, 2016 - Present

Experience

Victoria’s Secret & Co. | Columbus, OH | December 2022 - Present
World’s largest intimates & apparel retailer.

Sr. Marketing Coordinator, Print Strategy | December 2022 - Present
Recruited to develop print campaigns aimed at cultivating strong customer relationships and driving incremental sales growth through targeted offers and strategic messaging.

 

University of California, San Diego | Remote | April - December 2022
Top 50 ranked public research university in La Jolla, CA.

Digital Marketing Specialist | April - December 2022
Recruited to establish and implement the inaugural marketing strategy for an all-new, 100% online master’s program.

  • Collaborated with University multimedia services to produce professional, engaging promotional video content for web, social media, and email distribution.

  • Wrote and edited relevant blog posts/articles as part of a robust effort to organically improve unfavorable Google search rankings.

  • Developed and prioritized paid promotional campaigns to optimize ROI while working within a specific marketing budget.

 

Wholesale Supplies Plus, Inc. | Independence, OH | June 2020 - April 2022
Private equity, industry-leading ingredient supplier to commercial beauty, personal care, and home fragrance artisans.

Team Lead, Creative Services | June 2021- April 2022
Promoted to recreate and scale our success across a half dozen recently acquired businesses, maintain consistency, and tailor content to a growing customer base.

  • Translated EBITDA targets and sales goals into clear, actionable marketing initiatives to drive traffic to the site and increase conversion rate & basket size.

  • Developed marketing campaigns and designed social media, web, and email content to help our customers start & grow successful businesses.

  • Early replication of email and social media activity showed positive results and indicated double-digit accelerated growth was achievable.

Social Media & Graphic Design Specialist | August 2020 - June 2021

Promoted to convert an ad hoc, reactionary promotional process into a proactive, repeatable, scalable marketing strategy to accelerate profitable growth.

  • Developed a low-cost, high-impact email strategy to activate and engage our best, most profitable customers.

  • Led email redesign and re-retargeting which significantly increased traffic, conversion rate, and basket size, doubling weekend sales and increasing weekday sales more than 20%.

  • Derived a predictable cadence, eventually delivering nearly 1 million emails per week to our 160K and growing subscriber list.

Marketing Services Analyst | June - August 2020
Recruited to analyze and continue existing marketing successes while developing new approaches to counteract stalled growth.

  • Highlighted opportunities to improve falling search engine rankings through proper indexing and rewriting rich descriptions with natural, jargon-free language. Achieved 50% improvement in SEO rankings in 45 days, full recovery in less than 4 months.

  • Identified social media as a top-of-funnel activity and designed a strategy to attract new customers by jump-starting follower growth, impressions, and engagement. New Instagram, Facebook, and Pinterest content increased followers more than 560% in three months and touched a newly engaged audience of over 125K users.

 

U-Lace No-Tie Sneaker Laces | Remote | August 2019 - March 2020

eCommerce provider of modular, no-tie woven shoelaces that turn lace-up shoes into slip-ons.

Graphic & UX/UI Designer
Hired to review traditional marketing and multi-step retail activities and transform the company into a direct-to-consumer eCommerce business.

  • Produced wireframes and mockups for a mobile-first website that improved usability and utilization, increasing conversion rates 67%.

  • Designed engaging images for email campaigns and Instagram posts that ignited a stale audience, increased following, and drove traffic to the company’s website.

  • This updated, digital-first strategy kept the company from financial collapse as traditional retail suffered through COVID and allowed them to celebrate their first 7-figure sales year in 2021.

 

Center for Career Exploration & Success | Oxford, OH | August - December 2019
Miami University career center offering professional and career assistance to students & faculty.

Photographer
Hired based on uniquely relevant experience and portfolio.

  • Elevated students’ online first impression with professional headshots for LinkedIn and Handshake.

  • Took, edited, and delivered high-quality portraits of students and faculty, allowing the Center to expand its professional resources.

  • Attended departmental events to capture lively photos for web and print marketing collateral.

 

iReport Source, Inc. | Cincinnati, OH | June - August 2019
Mobile and web-based safety management software provider.

UX/UI Design Intern

Selected to help the development team clear backlogged projects and complete new ones.

  • Designed new mobile app interfaces that expanded features and functionality, allowing the company to capture new clients such as Care Works, Lextran, and The City of Columbus.